Job Description

Job Description

Our client is seeking a Customer Account Coordinator who will serve as the main point of contact for order and delivery issues, working closely with sales, planning, warehouse, and accounting teams.

Job Title: Customer Account Coordinator

Location: Solana Beach, CA - Hybrid 3 days on site

Job Type: Full-Time

Salary: 55K

Key Responsibilities:

• Process and verify customer orders, acting as the primary point of contact for order and delivery issues, ensuring accuracy and timely entry.
• Collaborate with Sales, Planning, Warehouse, and other departments to resolve customer issues, support on-time delivery, and handle RMAs, credit/debit memos.
• Manage vendor-managed inventory accounts by processing hub activities, maintaining inventory levels, and monitoring usage in coordination with customers and internal teams.
• Monitor EDI and electronic orders, expedite deliveries through planning, and analyze customer forecasts to assist inventory planning and avoid delays.
• Provide backup support for team members and perform other duties or projects as assigned to ensure full account coverage and customer satisfaction.

Qualifications:

• AA degree and/or high school diploma
• 3+ years in customer service and/or 2+ years in purchasing and material planning
• Knowledge and experience of material planning, and inventory management
• Understanding order management and sales concepts
• Spanish language skills are a plus

***Please submit your application with a 1–2 page resume. Only qualified applicants will be contacted***

Job Tags

Similar Jobs