Job Description

Job Description

Job Description

Member Support Specialist – Weekday & Weekend

Are you passionate about fitness and customer service? Do you thrive in an energetic environment and love making a positive impact? Powell Wellness Center is looking for a Member Support Specialist to join our team!

This position requires evening and weekend availability.

• Welcome & Assist – Be the friendly face that greets members and guests, ensuring they feel valued from the moment they arrive.
• Membership Support – Handle inquiries, process payments, and manage reservations with efficiency and professionalism.
• Engage & Inform – Provide helpful information about classes, activities, and special events in person, over the phone, and via email.
• Give Facility Tours – Help potential members feel at home by guiding them through our center and enrolling new members.
• Maintain a Pristine Environment – Keep the facility organized, restock supplies, and assist in keeping spaces clean and inviting.
• Emergency Response – Serve as a first responder in medical or building emergencies, following established safety protocols.
• Support Team Success – Take on additional tasks as needed to ensure smooth operations and an exceptional member experience.

• Be part of a welcoming fitness community that helps members achieve their wellness goals.
• Enjoy a supportive team environment where your contributions matter.
• Opportunities for growth and development in a rewarding, member-focused role.

• Must be at least 18 years old.
• Flexible availability, including weekdays and weekends, is required.
• CPR/AED certification (or ability to obtain within 90 days).
• At least one year of customer service and cash-handling experience.
• Strong communication and computer skills (Microsoft Office & Google Workspace proficiency preferred).

If you’re excited to be part of a team that helps people live healthier lives, apply now and join us as a Member Support Specialist at Powell Wellness Center!

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